WHO IS RESPONSIBLE FOR THE PROCESSING OF MY PERSONAL DATA?
The controller is the company that defines for what purpose and how your personal data is used. Personal data collected on the website yeelenparapharma.com.
WHY DOES YEELEN COLLECT MY PERSONAL DATA?
Yeelen uses your personal data mainly for the following purposes:
Management of orders and customer relationship
We need the information that concerns you for the management of your orders and the consequences thereof (for example, deliveries, invoices, accounting and in particular the management of customer accounts, the management of the YEELEN loyalty programme, the follow-up of customer relationship such as satisfaction surveys, management of complaints and after-sales service, and selection of clients to carry out studies, surveys and product tests).
Payment of your orders
When you pay on Yeelenparapharma.com, your payments are secure. YEELEN does not collect your payment data but only a payment identifier and the first 6 and last 4 digits, as well as the type of your card so you will recognize the card that was used for payment. All of your bank details are collected solely by our PCI-DSS certified payment service provider to ensure secure payment process.
The personalization of our services and the messages we send you
Your data allows us to improve and personalize the services we offer and the communications we send you. For example, we can send you personalized emails or recommend products similar to those you have already purchased or consulted which match your interests.
Fight against Fraud
Yeelen may, depending on the results of the inspection carried out on the orders, take security measures, in particular it may request additional supporting documents. These measures will have the effect of suspending the execution of the order or cancelling it if the result of the analysis does not guarantee the security of the order.
WHAT PERSONAL DATA IS COLLECTED ABOUT ME?
What kind of data?
We collect and process your surname, first name, address, email address, password, phone number, order history, preferences and interests, products consulted, delivery incidents, and claims. Whether the data is mandatory or optional is indicated during collection using an asterisk. Some data is collected automatically because of your actions on the site, other information can be transmitted by partners.
We collect the information that you provide us with, especially when:
- You create your customer account on Yeelenparapharma.com
- You place an order on Yeelenparapharma.com
- You are browsing Yeelenparapharma.com
- You contact our Customer Service
- You write a comment
WHAT COOKIES ARE USED FOR TARGETED ADVERTISING?